Privacy Policy

Last updated: July 2025

1. Introduction

Cartunez ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website cartunez.in or purchase our products.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely by our payment partners)
• Vehicle make, model, and year (for compatibility checks)

Non-Personal Information

• Browser type and version
• Device information (OS, screen resolution)
• IP address and location data
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Improve our website, products, and customer experience
• Send you marketing communications (with your consent)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Trusted service providers (payment processors, shipping partners, analytics providers) who are contractually bound to protect your data
• Law enforcement or regulatory bodies when required by law
• Business partners in the event of a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment gateways, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format
• Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at adnan@cartunez.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: adnan@cartunez.in
Address: Cartunez, Hyderabad, India